93bdok's Terms and Conditions
Please read these terms carefully before using our platform. By registering at 93bdok, you are considered to have fully accepted these terms and conditions.
Table of Contents
Introduction
93bdok is a trusted online gaming and betting platform in Bangladesh. By accessing this platform or opening an account, you are legally bound to these terms and conditions ("Terms"). You should not use any service without reading and understanding these Terms. If you do not agree with these terms, please refrain from using our platform.
These terms and conditions are written for users in Bangladesh. If anything is unclear, contact our support team anytime via 24/7 live chat.
1. General Provisions
1.1 Scope of Agreement
These terms apply to all services, games, promotions, and transactions on the 93bdok platform. By browsing the website, opening an account, making a deposit, or participating in any game, you are automatically considered to have accepted these terms.
1.2 Scope of Services
93bdok provides the following services:
- Slot games, live casino, and fishing games
- Sports betting on cricket, football, and other sports
- Various promotions and bonus programs
- VIP loyalty program
- Fast financial transactions via bKash, Nagad, and Rocket
93bdok reserves the right to change, add to, or reduce the scope of services at any time without prior notice.
1.3 Applicable Law
These terms and your relationship with the 93bdok platform will be governed by the relevant applicable law. In the event of any dispute, both parties will first attempt to resolve it through friendly discussion.
2. Account Registration
2.1 Registration Requirements
You must create an account to play games and place bets on 93bdok. By registering, you confirm that:
- You are at least 21 years of age
- The information you have provided is complete, true, and accurate
- You have only one active account
- You have read and accepted these terms
2.2 Account Security
It is your responsibility to keep your account password and login details completely confidential. If you notice any suspicious activity on your account, notify our support team immediately. 93bdok will not be responsible for any loss caused by sharing your login details with a third party.
2.3 Single Account Policy
A maximum of one account is permitted per individual, household, device, or IP address. Attempting to create multiple accounts will be considered a violation of these terms and all associated accounts may be closed.
2.4 Identity Verification
93bdok reserves the right to verify your identity and information at any time. A national ID card, passport, or other documents may be requested for verification. Withdrawals may be placed on hold until verification is complete.
3. Age Verification and Eligibility
3.1 Minimum Age
You must be at least 21 years old to open an account and use the services at 93bdok. No one under the age of 21 is permitted to use this platform.
3.2 Providing False Information
If anyone creates an account using a false age or false information, that account will be closed immediately and all deposited funds and winnings may be confiscated.
4. Deposits and Withdrawals
4.1 Deposit Methods and Limits
93bdok supports the following payment methods:
- bKash — Mobile Banking
- Nagad — Mobile Financial Service
- Rocket — Dutch-Bangla Bank Mobile
The minimum deposit amount for all methods is ৳500. Deposits are generally processed instantly.
4.2 Withdrawal Rules
The following rules apply to withdrawals:
- Minimum withdrawal amount: ৳500
- Withdrawal processing time: 15 minutes to 2 hours
- Withdrawal requests must be made using the same method used for the deposit
- Identity verification may need to be completed before the first withdrawal
4.3 Currency
All transactions at 93bdok are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not possible.
4.4 Anti-Money Laundering
93bdok is firmly committed to preventing money laundering. If a suspicious transaction is identified, 93bdok reserves the right to investigate the associated account and report to the authorities if necessary. All deposits must come from a legitimate source.
5. Bonuses and Promotions
5.1 Welcome Bonus
New members are eligible for a 120% bonus on their first deposit, up to a maximum of ৳5,000. Bonus examples:
- Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200
- Deposit ৳10,000 or more → Maximum bonus ৳5,000 → Total balance ৳15,000
5.2 Wagering Requirement
The welcome bonus must meet a 15x wagering requirement before it can be withdrawn. This means the total bonus amount multiplied by 15 must be wagered in betting.
5.3 Promotional Terms
Each promotion and bonus has its own terms. The following general rules apply to all bonuses and promotions:
- Each bonus must be used within a specified time period
- Winnings from bonuses must meet the wagering requirement before withdrawal
- Multiple bonuses cannot be combined at the same time unless specifically stated
- Bonuses are for personal use only and cannot be transferred
- 93bdok reserves the right to change or cancel bonus programs at any time
5.4 VIP Loyalty Program
Regular members can advance through three VIP tiers. The weekly cashback benefit for each tier is shown below:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.7% weekly cashback
- Gold: Up to 1.0% weekly cashback
Members can advance to higher VIP tiers based on regular participation and activity on the platform.
6. Gaming Rules
6.1 Fair Play Policy
93bdok believes in fair play. All our games are operated by trusted software providers and use Random Number Generator (RNG) technology to ensure unbiased results.
6.2 Betting Rules
Each game and betting market has its own rules displayed within the game. The following general rules apply to all games:
- A confirmed bet cannot be changed or cancelled
- In the event of a technical error, 93bdok reserves the right to void the related bet
- Cricket betting includes BPL, IPL, T20, ICC, and other international tournaments
- Some betting markets may close after a match has started
6.3 Technical Issues
93bdok will not be responsible for any loss caused by internet disconnection, power outages, or device problems. If a connection is lost during a game, the game record will be saved on the server and play will resume from that point once reconnected.
7. Prohibited Activities
7.1 Prohibited Conduct
The following activities are strictly prohibited and may result in account closure:
- Creating or using multiple accounts
- Using a false identity or false information
- Strategic betting to exploit the bonus system ("bonus abuse")
- Using automated software, bots, or any automation tools
- Colluding with or cheating other players
- Attempting to breach the platform's security measures
- Conducting money laundering or illegal financial activities
7.2 Account Sharing Prohibited
Your 93bdok account is strictly personal. Sharing your account with family members, friends, or any other person is prohibited. If evidence of account sharing is found, the account may be closed immediately.
8. Account Closure and Suspension
8.1 Account Closure by 93bdok
93bdok reserves the right to suspend or permanently close any account in the following circumstances:
- Any violation of these Terms and Conditions
- Suspicion of fraudulent activity
- Providing false information
- Prohibited activities (see Section 7)
- Failure to cooperate with identity verification
If an account is closed, any valid balance (excluding bonuses) will be returned, however the amount may be held while an investigation is ongoing.
8.2 Account Closure by User
You may close your account at any time. To do so, contact our support team via 24/7 live chat. You will be given the opportunity to withdraw any valid balance before the account is closed.
9. Responsible Gaming
9.1 Commitment to Responsibility
93bdok places the highest priority on responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income. Using gaming as a solution to financial problems can be extremely harmful.
9.2 Setting Limits
We advise players to set the following limits:
- Set a daily or weekly deposit limit
- Set a loss limit and stick to it
- Set a time limit for gaming
- Use the self-exclusion option if needed
Contact our support team to set limits or for self-exclusion. For more details, visit our Responsible Gaming page.
9.3 Protection of Minors
It is the responsibility of every adult user to keep minors away from online gaming. Use parental control software to restrict minors' access to your device. Always keep your login details confidential.
10. Privacy and Data Protection
10.1 Data Collection
93bdok collects necessary personal information to manage your account, improve services, and ensure security. We keep all your information secure using SSL encryption technology.
10.2 Sharing Information with Third Parties
Your personal information is not sold or transferred free of charge to third parties. However, information may be shared in the following cases:
- Partner organisations for service delivery (payment processors, game providers)
- At the request of authorities to fulfil legal obligations
- When required for investigation of fraud or money laundering
Read our Privacy Policy for more details.
11. Dispute Resolution
11.1 Filing a Complaint
If you have a complaint about any matter, please contact our support team first. We accept all complaints via 24/7 live chat. You may also use email to file a complaint: [email protected]
11.2 Resolution Process
After receiving a complaint, our team will investigate and try to provide a resolution as quickly as possible. You will be regularly updated on the status of your complaint. The final decision of 93bdok will be considered binding.
11.3 Limitation of Liability
93bdok will not be liable for any indirect, incidental, or consequential losses. Our total liability in any case will not exceed the amount of the transaction in question.
12. Changes to Terms and Conditions
12.1 Right to Make Changes
93bdok reserves the right to change, amend, or update these Terms and Conditions at any time. You will be notified of significant changes via email or through the platform.
12.2 Acceptance of Changes
If you continue to use the platform after the Terms and Conditions have been changed, you will automatically be considered to have accepted the new Terms and Conditions. If you do not agree with the new Terms and Conditions, please close your account.
12.3 Contact
For any questions about these Terms and Conditions, please contact us:
- Live Chat: Available 24/7 (in Bengali)
- Email: [email protected]